Protection of your personal data - GRPD
We are committed to protecting your privacy and attach great importance to the confidentiality of the personal data you provide to us. This personal data protection policy (“Policy”) is intended to inform you about the personal data we collect, how it is processed and stored, and your rights.
This Policy may be amended to comply with any legal or regulatory changes.
By visiting our website, you accept this personal data protection policy and consent to our use of your personal data in accordance with the Policy.
Who collects your personal data?
Your personal data collected in the course of our business is processed by:
Éditions Quæ, Economic Interest Grouping (GIE in France) with a capital of 1,000,000 euros, registered with 491 465 829 R.C.S., and whose head office is located at INRAE, RD 10, 78026 Versailles Cedex. Intra-Community VAT No: FR21 491 465 829
What types of personal information are collected?
The data collected concerns visitors and customers of our website and generally includes the following: last name, first name, email address, postal address, telephone number, company name, and VAT number. This information is requested when creating a customer account. In general, you can also visit our website without providing any personal data.
Website visitors are also informed that “cookies” record certain information that is stored on their hard drive. This information is used to generate website audience statistics and to offer products and services based on previous visits. An alert message first asks visitors whether they wish to accept cookies, which they may of course refuse. It is also possible to configure your browser to accept or refuse cookies from the website www.quae.com at any time. These cookies do not contain confidential information about the visitor.
When you pay for products and/or services offered on our website, we collect the order amount, the items ordered, as well as your credit card number and its expiration date via a secure payment platform. For orders placed offline, we may also collect your credit card number and its expiration date. Once your order has been processed, this information is not retained.
When you submit a review of a product and/or service offered on our website or on our social media channels, we collect the content of your review.
How is personal data collected?
We collect personal data from you in particular when:
• You browse our Site or use our Services on our Site,
• You create an account on our Site, use it and connect to it
• You subscribe to our newsletter;
• You place and pay for an order on our Site,
• You download a free eBook
• You write a customer review, a comment on our social networks or on our Site,
• You contact us through various channels including contact forms, by post or by phone,
• You participate in a game or contest, satisfaction surveys, polls,
• You visit us on our premises or at trade fairs
• You share content on social networks using hashtags that we offer,
• You have given your consent to third parties (file rental company for example) to transmit personal data about you to us,
We only collect your personal data when strictly necessary and lawful. We undertake to collect only the minimum amount of personal information necessary for the purposes covered by this Policy.
To whom is your personal data addressed?
The data we collect is strictly confidential and is only shared with our service providers for the purposes of fulfilling orders and sending postal or email mailings concerning products marketed by Quae. It will not be passed on to commercial or advertising entities.
For what purposes do we collect your data?
We use your personal information:
- In the context of a purchase, process your order, invoice you, and contact you if necessary.
- Send you emails about our news in order to keep you informed of news according to your interests
- Analyze browsing data to improve your user experience
Retention period for personal data
The data collected on our website are kept for the time necessary for their purpose, in accordance with legal requirements. In order to meet our administrative, legal, accounting and tax obligations, your data may be archived and kept in accordance with the legislation in force.
You can have your data deleted at any time by contacting serviceclients@quae.fr and, if subscribed to our emails, by clicking on the unsubscribe link at the end of each email.
How do we protect your data?
We are committed to protecting the personal data of our users. We implement appropriate technical and organizational measures to safeguard the security of your personal data. However, Editions Quae does not control all risks related to the functioning of the Internet and wishes to draw users’ attention to the potential risks inherent to its use and operation.
What is our Policy on Personal Data of Minors?
Our Site is intended for adults or minors who have the authorization of their legal representative to place an order on our Site. If information about a minor is collected by our Site, the minor's legal representative may contact serviceclients@quae.fr or fill out the form below to correct, modify, or delete this information.
Formalities
This website has been the subject of a declaration to the French Commission nationale de l informatique et des libertés (CNIL), under number 1349649. The customer files and the processing to which they are subject are carried out in compliance with the law relating to data processing, files and freedoms of 6 January 1978 as well as the (European) General Data Protection Regulation (GDPR) No. 2016/679 of 27 April 2016 and implemented on 25 May 2018.
Right to access, modify and delete data
If you are registered on our lists, you have the possibility to exercise the following rights at any time:
EXERCISING YOUR RIGHT OF ACCESS
If you are the data subject of personal data, you have the right to exercise your right of access.
This right allows you to ask us whether data concerning you is being processed or not.
If such data is being processed, you may request:
- Access to this data.
- The purposes of our processing activities.
- The categories of personal data concerned.
- The recipients or categories of recipients to whom the personal data has been or will be disclosed, in particular recipients established in third countries or international organizations.
- Where possible, the envisaged retention period for the personal data or, where this is not possible, the criteria used to determine this period.
- The existence of the right to request from us the rectification or erasure of personal data, or a restriction of processing relating to the data subject, or the right to object to such processing.
- The right to lodge a complaint with a supervisory authority.
- When the personal data is not collected directly from you, you may request any available information regarding its source.
- The existence of automated decision-making, including profiling, as referred to in Article 22(1) and (4) of the GDPR, and, at least in such cases, meaningful information about the underlying logic, as well as the significance and envisaged consequences of such processing for the data subject.
- When personal data is transferred to a third country or an international organization, you have the right to be informed of the appropriate safeguards, pursuant to Article 46 of the GDPR, relating to such transfer.
- We must provide you with a copy of the personal data undergoing processing. We may charge a reasonable fee based on administrative costs for any additional copies requested. When you submit your request electronically, the information shall be provided in a commonly used electronic format, unless you request otherwise. The right to obtain a copy must not adversely affect the rights and freedoms of others.
EXERCISING YOUR RIGHT TO RECTIFICATION
If you are the data subject of personal data, you have the right to obtain from us, without undue delay, the rectification of inaccurate personal data concerning you. In view of the purposes of the processing, you also have the right to have incomplete personal data completed, including by providing a supplementary statement.
EXERCISING YOUR RIGHT TO ERASURE (RIGHT TO BE FORGOTTEN)
- If you are the data subject of personal data, you have the right to obtain from us the erasure, without undue delay, of personal data concerning you, and we are obliged to erase such personal data without undue delay where one of the following grounds applies:
- The personal data is no longer necessary for the purposes for which it was collected or otherwise processed.
- You withdraw the consent on which the processing is based, in accordance with Article 6(1)(a) or Article 9(2)(a) of the GDPR, and there is no other legal basis for the processing.
- You object to the processing pursuant to Article 21(1) of the GDPR, and there are no overriding legitimate grounds for the processing, or you object to the processing pursuant to Article 21(2) of the GDPR.
- The personal data has been unlawfully processed.
- The personal data must be erased in order to comply with a legal obligation under Union law or the law of the Member State to which we are subject.
- The personal data has been collected in relation to the offer of information society services referred to in Article 8(1) of the GDPR.
- If we have made the personal data public and are required to erase it pursuant to paragraph 1, we will, taking into account the available technology and the cost of implementation, take reasonable steps, including technical measures, to inform those who are processing the personal data that you have requested the erasure—via any intermediaries—of any links to, or copies or reproductions of, this personal data.
- Paragraphs 1 and 2 do not apply insofar as the processing is necessary:
- For the exercise of the right to freedom of expression and information.
- To comply with a legal obligation that requires processing under Union law or the law of the Member State to which we are subject, or to perform a task carried out in the public interest or in the exercise of official authority vested in the controller.
- For reasons of public interest in the area of public health, in accordance with Article 9(2)(h) and (i) of the GDPR, as well as Article 9(3) of the GDPR.
- For archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes in accordance with Article 89(1) of the GDPR, insofar as the right referred to in paragraph 1 is likely to render impossible or seriously impair the achievement of the objectives of such processing.
- For the establishment, exercise, or defence of legal claims.
EXERCISING YOUR RIGHT TO RESTRICTION OF PROCESSING
- If you are the data subject of personal data, you have the right to obtain from us the restriction of processing where one of the following applies:
- The accuracy of the personal data is contested by you, for a period enabling us to verify the accuracy of the personal data.
- The processing is unlawful and you oppose the erasure of the data, requesting instead the restriction of their use.
- We no longer need the personal data for the purposes of processing, but it is still required by you for the establishment, exercise, or defence of legal claims.
- You have objected to the processing pursuant to Article 21(1) of the GDPR, pending verification of whether our legitimate grounds override yours.
- When processing has been restricted under paragraph 1, such personal data may, with the exception of storage, be processed only with your consent, or for the establishment, exercise, or defence of legal claims, or for the protection of the rights of another natural or legal person, or for important reasons of public interest of the Union or of a Member State.
- If you have obtained the restriction of processing under paragraph 1, we will inform you before the restriction of processing is lifted.
EXERCISING YOUR RIGHT TO DATA PORTABILITY
- If you are the data subject of personal data, you have the right to receive the data concerning you that you have provided to us, in a structured, commonly used, and machine-readable format, and you have the right to transmit this data to another controller without hindrance from us, where:
- The processing is based on consent under Article 6(1)(a) or Article 9(2)(a), or on a contract under Article 6(1)(b) of the GDPR; and
- the processing is carried out by automated means.
- When you exercise your right to data portability under paragraph 1, you have the right to have the personal data transmitted directly from one controller to another, where technically feasible.
- The exercise of the right referred to in paragraph 1 of this article is without prejudice to Article 17 of the GDPR. This right does not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.
- The right referred to in paragraph 1 must not adversely affect the rights and freedoms of others.
EXERCISING YOUR RIGHT TO OBJECT & PROFILING
- If you are the data subject of personal data, you have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you based on Article 6(1)(e) or (f) of the GDPR, including profiling based on those provisions. We will no longer process the personal data unless we demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or for the establishment, exercise, or defence of legal claims.
- When personal data is processed for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing purposes, including profiling to the extent that it is related to such direct marketing.
- Where you object to processing for direct marketing purposes, the personal data shall no longer be processed for such purposes
- No later than at the time of the first communication with you, the right referred to in paragraphs 1 and 2 shall be explicitly brought to your attention and presented clearly and separately from any other information.
- In the context of the use of information society services, and notwithstanding Directive 2002/58/EC, you may exercise your right to object by automated means using technical specifications.
- Where personal data is processed for scientific or historical research purposes or for statistical purposes pursuant to Article 89(1) of the GDPR, you have the right to object, on grounds relating to your particular situation, to the processing of personal data concerning you, unless the processing is necessary for the performance of a task carried out in the public interest.
If you have any questions, please contact us at serviceclients@quae.fr. To exercise these rights, simply write to us by filling out the form below.



